We accept the following methods of payment:

Credit cards accepted:

• Visa
• MasterCard
• American Express

Other forms of payment:

• PayPal

Receive free Standard Shipping within Canada and US on every order over USD $49, when signed into a karlahanson.com account. Please see Order Processing Times and Shipping Restrictions below for additional information.

• Standard: 2 to 7 business days (excluding weekends and holidays) - $9
• Express: 2 to 3 business days (excluding weekends and holidays) - Calculated by shipment volume & weight

*Delivery times are approximate. Saturdays, Sundays and holidays are not considered Business Days. 

Once an order has shipped, we'll send you an e-mail with shipment confirmation. Just click on View your order to take you to the order summary, where you will find your tracking number. Click on the tracking number, and it will take you to the carrier's website to track the progress of your shipment. It may take up to 72 hours for your tracking number to be activated on our carrier's site.

You can also track your order in your order history. Just log into your account using your e-mail address and password, then click on My Account near the top right corner. Click on the order number to view order details and status. The tracking number will appear under Fulfillment Status. Click on the link to get the tracking information for your order.

Please note orders of high value require a signature upon delivery.

We ship merchandise ordered on KarlaHanson.com to all Canadian provinces and territories, the USA and 238 other countries worldwide.