KARLA HANSON Privacy Policy
April 26. 2017
Your privacy is important to J.Y.S. ENTERPRISE INC and its corporate affiliates (collectively "KARLA HANSON"). This Policy explains how KARLA HANSON collects, uses, discloses, and retains your information.
Your Consent
When you provide KARLA HANSON with your personal information, you consent to KARLA HANSON's collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law.
Personal Information
"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number, or e-mail address.
How KARLA HANSON Collects Your Personal Information — You may be asked to voluntarily provide your personal information to KARLA HANSON anytime you are in contact with KARLA HANSON, including when you purchase products or services from KARLA HANSON through retail stores or websites. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of KARLA HANSON's websites.
For example, when you purchase products or services from KARLA HANSON (including at an KARLA HANSON retail store, or through an KARLA HANSON website), when you create or manage an account with KARLA HANSON (including a user account for an KARLA HANSON website), when you send us an e-mail, when you register or subscribe for KARLA HANSON's newsletters or promotions, or participate in KARLA HANSON's promotions, sweepstakes, contests, or surveys, and when you contact KARLA HANSON's Customer Care, KARLA HANSON (or its service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, e-mail address, phone numbers, and any other personal information you voluntarily provide. In addition, KARLA HANSON may retain your purchase history from both retail stores and KARLA HANSON's websites.
You might also provide KARLA HANSON with the personal information (such as name, e-mail, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from KARLA HANSON's websites. Please ensure that you have the consent of other persons before you provide their personal information to KARLA HANSON.
How KARLA HANSON Uses Your Personal Information — KARLA HANSON uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of KARLA HANSON's products and services and to provide you with Customer Care services, (b) to provide you with information regarding KARLA HANSON's announcements, promotions, upcoming events, new products, special features, and store openings; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer KARLA HANSON's relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve KARLA HANSON's products, services and advertising.
KARLA HANSON may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with KARLA HANSON and your use of KARLA HANSON's websites and services.
KARLA HANSON may combine your personal information collected through various sources, including information collected at KARLA HANSON's retail stores and through KARLA HANSON's websites, and information obtained from other sources.
KARLA HANSON may use personal information to create non-personal information, as defined in the next section, and KARLA HANSON may then use, disclose, transfer, and retain the non-personal information in accordance with this Privacy Policy.
Non-Personal Information
KARLA HANSON also creates and collects "non-personal information" - information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.
KARLA HANSON may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.
If non-personal information is combined with personal information, then the non-personal information will be treated as personal information for the purposes of this Privacy Policy.
Cookies and Other Technologies
KARLA HANSON's websites, online services, e-mail messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists KARLA HANSON to improve products and services, advertising, customer communications and the shopping experience.
For example, KARLA HANSON may use information collected through cookies and similar technologies to recognize the user of KARLA HANSON's websites, determine a user's general location to tailor the website content to that user's location, track use of the websites, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of KARLA HANSON's websites.
KARLA HANSON may use web beacons, pixel or gif tags, and action tags to confirm that e-mail messages have been delivered and opened. You may opt-out of receiving e-mails in accordance with this Privacy Policy.
The foregoing information may be collected directly by KARLA HANSON or by its third party service providers.
Third Party Analytics or Ad Serving Services
KARLA HANSON uses certain third-party analytics and/or ad serving services on its websites. The providers of these services may independently collect, use, and disclose your IP address together with information (not including your name, address, e-mail address, or telephone number) about your visits to this and other websites that they service in accordance with their own privacy policies (and not this privacy policy). These services may use their own cookies and other data collection technologies. They may use this information in order to improve your experience, to gain a view of how people are using websites that they service so that improvements can be made, and as otherwise permitted in their privacy policies.
Social Networking and Similar Situations
When you use certain aspects of KARLA HANSON's websites or other services, or post information to other social networking sites (e.g., there may be links to KARLA HANSON's Facebook or Twitter pages or you may be able to "like" a product on your Facebook account or "pin" a product on your Pinterest account), the personal information that you post or share in connection with these third party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. As will be evident, in such a case, you will be leaving KARLA HANSON's website and going to the third party's website. Any information provided to such third party social networking sites and other sites is governed by their own privacy policies, which you may read on the applicable site. You are solely responsible for the personal information that you choose to post or share in those situations. KARLA HANSON has no control over, or responsibility or liability for, the use, disclosure, and retention of the personal information that you disclose in those situations, and the use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your personal information in those situations.
Disclosure of Personal Information
Affiliates — J.Y.S. ENTERPRISE INC and its affiliates may share your personal information with each other and use it in connection with our relationship with you for the provision of our products and services, the whole in accordance with this Privacy Policy.
Joint Promotions — Certain promotions or services may be offered jointly by KARLA HANSON and other companies or organizations, and in those circumstances your personal information collected in connection with those promotions and services and which is necessary for these other companies and organizations to provide such promotions and services will be shared among KARLA HANSON and the other companies and organizations involved. KARLA HANSON has no control over, or responsibility or liability for, the use, disclosure, and retention of personal information by the other companies or organizations; their use, disclosure, and retention of your personal information is governed by the privacy policies of those other companies (not this Privacy Policy).
Suppliers and Service Providers — KARLA HANSON may disclose your personal information to KARLA HANSON's suppliers and service providers to provide products and services to KARLA HANSON (including to provide payment processing services, Customer Care, customer communications, data processing and data management, marketing, fraud detection, address validation, and tax services), to assist KARLA HANSON to use your personal information in accordance with this Privacy Policy (including to process your transactions and payments, fulfill your orders, deliver products to you, and provide customer service).
For example, KARLA HANSON engages service providers to help operate KARLA HANSON's websites, advertising, and e-mail services and to analyze information collected through the websites, advertising, and e-mail (including through cookies and other similar technologies).
KARLA HANSON requires its suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.
Others — KARLA HANSON may disclose your personal information as required by legal disclosure obligations under applicable law, including to comply with a subpoena, warrant or court or arbitral order, or litigation disclosure obligations. KARLA HANSON may also disclose your personal information if KARLA HANSON reasonably believes disclosure is necessary or appropriate in connection with national security, law enforcement, or other issues of public importance. KARLA HANSON may also disclose your personal information as otherwise required by law, or authorized by law in connection with a legal investigation, or if KARLA HANSON reasonably believes the disclosure is necessary or appropriate to protect and enforce KARLA HANSON's legal rights, interests and remedies or protect the business, operations or customers of KARLA HANSON or other persons (including detecting and preventing fraud and preventing violation of the terms of use that govern KARLA HANSON's websites). KARLA HANSON has no control over, or responsibility or liability for, the further use, disclosure, and retention of your personal information disclosed in those circumstances, and the further use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy.
For example, KARLA HANSON may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention and prosecution of activities that KARLA HANSON reasonably believes to be unlawful or fraudulent (including activities at KARLA HANSON's retail stores or websites), and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities.
KARLA HANSON may disclose your personal information in connection with a proposed or actual business transaction, such as a corporate reorganization, merger or acquisition, or the sale of some or all of KARLA HANSON's business or assets (including in connection with a bankruptcy proceeding), but KARLA HANSON will require that the information recipient agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.
Retention, Location, and Protection of Personal Information
KARLA HANSON retains your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable law.
KARLA HANSON will store and process your personal information in Canada, the United States, and other countries. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may be different from the laws of Canada and the United States, and their laws may be different from the laws of your country. The disclosure of your information in accordance with this Privacy Policy may result in your personal information being transferred outside of Canada, the United States, or your country.
KARLA HANSON employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks. While KARLA HANSON uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, KARLA HANSON cannot guarantee absolute security of your personal information.
Accuracy and Access to Personal Information
You can help KARLA HANSON maintain the accuracy and completeness of your information (including your KARLA HANSON website account information) by notifying KARLA HANSON of any changes to your personal information. You may update your KARLA HANSON website account information through KARLA HANSON's websites.
You may request access to your personal information and information about KARLA HANSON's collection, use, disclosure, and retention of that information by sending your request to KARLA HANSON's Chief Privacy Officer at one of the addresses noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Other Matters
Business Contact Information — To the extent permitted by law, the provisions of this Privacy Policy concerning personal information do not apply to information (such as your name, position or title, business address, business telephone number, business fax number, and business e-mail address) that enable you to be contacted at a place of business.
Personal Information of Children — KARLA HANSON does not knowingly collect personal information from children who are under 13 years of age. Please immediately contact KARLA HANSON's Chief Privacy Officer at one of the addresses noted below if you believe that KARLA HANSON has unintentionally collected personal information from a child under 13 years of age. If KARLA HANSON learns that it has inadvertently collected the personal information of a child under 13 years of age, KARLA HANSON will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).
Employment — KARLA HANSON may use and disclose your personal information to administer and process your application for employment with KARLA HANSON and related matters.
Other Websites/Online Services — KARLA HANSON's website and online services may contain links to other websites or online services. When you use those links you are contacting another website or service. KARLA HANSON has no responsibility or liability for, or control over, those other websites or service or their collection, use, disclosure, and retention of your personal information. Please refer to the privacy policies and terms of use that apply to those other websites or online services.
Policy Changes — KARLA HANSON may change this Privacy Policy from time to time by posting a new version of this Privacy Policy on KARLA HANSON's website at www.karlahanson.com. KARLA HANSON's collection, use, disclosure, and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with KARLA HANSON subsequent to any changes to this Privacy Policy will signify your consent to the collection, use, disclosure, and retention of your personal information in accordance with the changed Privacy Policy. Accordingly, you should check the "Last updated" date of this Privacy Policy (at the bottom of the page) and review any changes since the last version.
Unsubscribing to Newsletters and Messages — You may unsubscribe from KARLA HANSON's electronic newsletters and similar messages by using the applicable self-service unsubscribe procedure (for example, by clicking an unsubscribe link in an e-mail or adjusting your website user account preferences) or by contacting KARLA HANSON's Customer Care at info@jysenterprise.com or 1-604-688-9982. From time to time, KARLA HANSON may use your personal information to communicate with you regarding important matters, such as information about your purchases or updates to KARLA HANSON's Privacy Policy or the terms of use that govern KARLA HANSON's websites. Because that information is important, you may not opt out of receiving these communications.
Unsubscribing to Marketing Provided by Third Parties
From time to time KARLA HANSON may disclose your personal information to third parties to allow them to market their products or services to you, e.g., companies or organizations we provide joint promotions or services with (as described above). This may be information KARLA HANSON received from you offline and online. If you do not want KARLA HANSON to share your personal information with third parties for their marketing purposes you may notify us in writing at Customer Care - #264-1951 Glen Drive, Vancouver, BC V6A 4J6, or by contacting us at info@jysenterprise.com . Please follow the instructions provided to you by third parties to unsubscribe from their messages.
Contacting KARLA HANSON's Chief Privacy Officer — If you have any comments or questions about this Privacy Policy or your personal information, please contact KARLA HANSON's Chief Privacy Officer by mail, phone, or e-mail at: KARLA HANSON - Chief Privacy Officer, #264-1951 Glen Drive, Vancouver, BC V6A 4J6, 1-604-688-9982, e-mail: info@jysenterprise.com .
English Language — You and KARLA HANSON have each expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressément que cette Politique et tous les documents qui s'y rapportent soient rédigés en anglais.
Payment & Security
Website Security
To help make your shopping experience more safe, simple, and secure, we use Secure Socket Layer (SSL) technology. This encrypts the data you send over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to get information about the SSL digital certificate registration.
You'll also notice that the location (URL) field at the top of the browser will begin with 'https:' instead of the normal 'http:'.
We use Shopify's e-commerce system to power our web store. Shopify.com is completely secure and provides the latest in SSL encryption.
Payment Options
We accept Visa, MasterCard and American Express credit cards and debit cards, as well as KARLA HANSON Gift Cards. We also accept payments via PayPal.com.
*We do not accept Interac cards.
Charging Payments
When you place your order, your payment will be submitted for authorization and will only be charged when your order is shipped. Charges will appear on your credit card statement as "karlahanson.com".
You agree to pay the price applicable for the merchandise in your order as of the time you submitted your order ("Merchandise Price"), the delivery fees for the shipping service you select ("Shipping Fees"), and any applicable taxes. KARLAHANSON will automatically bill your credit card submitted as part of the order process for such amounts and you hereby authorize us to do so.
We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications of information before accepting any order. Your order is not accepted until it is shipped. If we cancel all or a part of your order, your sole and exclusive remedy is either that (a) we will issue a credit to your credit card account in the amount charged for the cancelled portion (if your credit card has already been charged for the order) or (b) we will not charge your credit card for the cancelled portion of the order.
Taxes and Duties
Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) will be calculated on the total value of merchandise, as well as shipping charges, and will be displayed on your Order Summary page.
* Please note that customers outside of Canada may be subject to Customs Duty and/or Tax charges upon receiving the shipment.
The seller, KarlaHanson.com, is not responsible for these charges.
Purchases made using KARLAHANSON Gift Cards will be charged applicable taxes.
Shipping Options
See our Shipping Information page.
