Accessibility Statement

Accessibility Statement

Last updated: October 15, 2026

Karla Hanson (operated by J.Y.S. Enterprise Inc.) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Our efforts also align with the Americans with Disabilities Act (ADA) and the Accessibility for Ontarians with Disabilities Act (AODA).

Measures to support accessibility

Karla Hanson takes the following measures to ensure accessibility of karlahanson.com:

  • Integrate accessibility into our design, development, and content standards
  • Provide descriptive alternative text for product images
  • Use semantic HTML and ARIA attributes where appropriate
  • Design for sufficient color contrast between text and background
  • Ensure the site is navigable using keyboard only
  • Design responsive layouts that work on mobile, tablet, and desktop devices
  • Review the accessibility of third-party tools and apps we use

Known limitations

Despite our best efforts, some content on our site may not yet be fully accessible. We are actively working to identify and resolve these issues. If you encounter an area of our site that is inaccessible, please contact us so we can address it.

Feedback and contact

We welcome your feedback on the accessibility of karlahanson.com. If you encounter an accessibility barrier, need an alternative format, or require assistance with any part of our website or ordering process, please contact us:

We aim to respond to accessibility feedback within 2 business days, and will do our best to resolve reported issues promptly.

Alternative access

If you are unable to complete a purchase or access information on our website due to a disability, our customer care team is available Monday through Friday, 9:00 am to 5:00 pm Pacific Time, to assist you by phone or email with:

  • Placing an order
  • Product information and descriptions
  • Shipping and return assistance
  • Any other inquiry related to our products or services

Assessment approach

Karla Hanson assesses the accessibility of our website through a combination of self-evaluation, user testing, and ongoing review as we add new content and features.

Enforcement

This statement is provided to demonstrate our commitment to accessibility. If you have concerns or complaints about accessibility that we have not resolved, you may contact the appropriate regulatory body in your jurisdiction.

Thank you for helping us build a more inclusive online experience.